Omdia Universe 2020-21: Temenos recognised as a leader for digital banking platforms

Omdia, a leading technology analyst and consulting firm, recognised Temenos as a market leader in its latest report, Omdia Universe – Selecting a Digital Banking Platform 2020-21, based on its combination of market impact, solution capabilities, and customer experience (CX).

In the analyst’s report, Temenos Infinity, the market-leading Software-as-a-Service (SaaS) omnichannel digital banking product, scored consistently well in all areas thanks to an all-inclusive platform that can be adapted for all types of bank or geography.

Omdia states that customers praise the usability of the platform and the fact that business benefits were above expectations after implementation.

Temenos is also acknowledged in the report as having one of the strongest market presence of all vendors. Amongst other aspects of digital banking the report looked at onboarding, artificial intelligence (AI) led decision-making, and employee empowerment.

Temenos Infinity offers an optimised digital banking experience, which Omdia states is integral to the future success or, possibly, survival of a bank.

  • The analyst firm gives Temenos Infinity top scores for product experience and solution innovation.
  • SaaS-based Temenos Infinity named market-leading digital platform based on its combination of market impact, solution capabilities, and CX.
  • Based on the report, Temenos has one of the strongest market presence – Temenos Infinity is now used by over 650 banks helping them transform customer experience and increase digital revenues by up to 5x.

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