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Using Twitter search you can focus on keywords such as your company name or a product or service and twitter will provide you with tweets on these subjects as they happen in real time.

professional services industry

One of the things a telesales professional need to know is how to manage his sales pipeline effectively. Businesses need to track all of their interactions with their customers, including emails, phone calls, face-to-face meetings, and social media. That’s a lot of information to manage, which is why customer relationship management ( CRM ) services make sense. Not only can businesses easily use them look up contact information, they can also keep an eye on opportunities and see the status of ongoing deals. Pipeliner CRM, ($35 per user per month with an annual contract) takes a more-visual approach than most, presenting a graphical overview of all a company’s pipelines to give sales and … Read the rest